Why begin at trezor.io/start?

The safest path to activate a Trezor® Wallet is to use the official onboarding portal at trezor.io/start. This page leads you to verified downloads, step-by-step setup, and authenticity checks that protect against counterfeit devices and malicious software. Whether you own a Trezor® Hardware Wallet for the first time or are restoring an existing wallet, the start page is the trusted single source of truth.

Download and install — Trezor Suite & Bridge

From trezor.io/start you can choose the correct Trezor Suite Download for your operating system. The Trezor Suite App is the official desktop/web interface for sending, receiving and managing crypto. Some environments require Trezor Bridge to enable browser-to-device communication; use the Trezor Bridge Download link on the same start page if your computer doesn’t detect the device automatically.

Quick checklist: download Trezor Suite, install Bridge if needed, connect your device, then follow the on-screen setup and record the recovery seed offline.

Logging in — common issues and fixes

Users searching "Trezor login" or "Trezor Wallet Login" sometimes encounter problems such as Trezor login not working or Unable to login Trezor. Typical causes include outdated Bridge, browser permission issues, or a damaged USB cable. Steps to resolve:

  • Confirm you downloaded Suite and Bridge from trezor.io/start.
  • Update both Suite and Bridge to the latest versions.
  • Use a different USB cable/port or try another computer to isolate hardware faults.
  • Disable browser extensions that may block USB devices; prefer Chrome or Firefox.
  • Run the authenticity check in Suite if you see "Can't verify Trezor Wallet".

Advanced errors — recovery & support

If you encounter an Error Connecting Trezor Account or the Trezor Suite App not Working after updates, avoid panic. For failed firmware flashes or unexplained behavior, collect Suite logs and contact the Trezor Help Center. If the device is lost or irreparably damaged, perform a Trezor Account Recovery using your recorded recovery seed on a new device — this is the only secure recovery method.

2FA, verification and third-party logins

Trezor® itself does not manage third-party two-factor authentication flows. For a Trezor 2fa reset that relates to an exchange or service, follow that provider’s support process. If Suite reports "Can't verify Trezor Wallet", follow instructions on trezor.io/start for device verification and never enter your recovery seed into a website or support ticket — the seed belongs only on your physical device during recovery.

FAQ — What users search for

1. How do I start my Trezor® safely?
Go to trezor.io/start, download Trezor Suite, connect your hardware device and follow the official onboarding steps.
2. Why is my Trezor login not working?
Mostly caused by outdated Bridge, blocked USB permissions, or faulty cables. Update Suite & Bridge, try a different port, or test on another computer.
3. Where can I download Trezor Bridge?
Trezor Bridge Download is available from the official start page (trezor.io/start). Only use official links to avoid malicious installers.
4. How do I recover a Trezor® account?
Use your 12–24 word recovery seed to restore accounts in Trezor Suite on a new device. Without your seed, funds cannot be recovered.
5. What if Trezor Suite App is not working after an update?
Reinstall Suite, update Bridge, check logs, and contact the Trezor Help Center if firmware tasks failed or the device behaves abnormally.
6. What does “Can't verify Trezor Wallet” mean?
This indicates a failed authenticity check — run the verification flow in Suite and do not proceed until the device verifies. Contact support if verification fails.